Remote Travel Concierge — Bookings, Support & Perks

Inspired; Pleasanton (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth within the agency

Supportive team environment with ongoing training

Job summary

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journey, ensuring exceptional service from booking to return. Responsibilities include responding to inquiries, assisting with bookings, and providing vital information about travel.

The ideal candidate will possess strong communication and customer service skills, be organized, and have a passion for travel. This position offers remote work with flexible scheduling and opportunities for growth within the agency, along with travel perks and exclusive discounts.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Job description

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journey, ensuring exceptional service from booking to return. Responsibilities include responding to inquiries, assisting with bookings, and providing vital information about travel.

The ideal candidate will possess strong communication and customer service skills, be organized, and have a passion for travel. This position offers remote work with flexible scheduling and opportunities for growth within the agency, along with travel perks and exclusive discounts.