Remote Travel Concierge — Bookings, Support & Perks

Inspired; Santa Rosa (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Flexible scheduling

Ongoing training

Job summary

Inspired is looking for a Travel Customer Representative to assist clients throughout their travel journey from booking to return. This remote role involves responding to inquiries, managing bookings, and ensuring exceptional service.

The ideal candidate will have strong communication skills and customer service experience, preferably in travel or hospitality. The position offers flexible scheduling and opportunities for growth within the agency, along with travel perks and discounts.

Qualifications

• Experience in travel or hospitality preferred.
• Proactive and dependable in tasks with attention to detail.
• Excellent communication skills in both writing and speaking.

Responsibilities

• Respond to inquiries via email, phone, and messaging.
• Assist customers with travel bookings and changes.
• Provide information about destinations and policies.
• Follow up on client satisfaction with trip details.
• Handle complaints with empathy and problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Comfortable with technology

Job description

Inspired is looking for a Travel Customer Representative to assist clients throughout their travel journey from booking to return. This remote role involves responding to inquiries, managing bookings, and ensuring exceptional service.

The ideal candidate will have strong communication skills and customer service experience, preferably in travel or hospitality. The position offers flexible scheduling and opportunities for growth within the agency, along with travel perks and discounts.