Remote Travel Concierge — Bookings, Support & Perks

Inspired; Decatur (AL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey, from booking to returning home. You will respond to inquiries, assist with services, and ensure exceptional customer interactions.

The ideal candidate will have strong communication and customer service skills, be organized and proactive, and enjoy technology. This is a remote position offering flexible scheduling and opportunities for growth.

The company provides travel perks and exclusive discounts in a supportive team environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.

Skills

Communication skills

Customer service experience

Organizational skills

Technology proficiency

Problem-solving skills

Job description

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey, from booking to returning home. You will respond to inquiries, assist with services, and ensure exceptional customer interactions.

The ideal candidate will have strong communication and customer service skills, be organized and proactive, and enjoy technology. This is a remote position offering flexible scheduling and opportunities for growth.

The company provides travel perks and exclusive discounts in a supportive team environment.