Remote Travel Concierge — Bookings, Support & Perks

Inspired; Stockton (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Supportive team environment with ongoing training

Job summary

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journey from booking to return. This role entails assisting with inquiries, resolving issues, and ensuring every interaction reflects our commitment to exceptional service.

The ideal candidate should have excellent communication skills and strong customer service experience, preferably in travel. This position is entirely remote with flexible scheduling, providing opportunities for growth and travel perks.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journey from booking to return. This role entails assisting with inquiries, resolving issues, and ensuring every interaction reflects our commitment to exceptional service.

The ideal candidate should have excellent communication skills and strong customer service experience, preferably in travel. This position is entirely remote with flexible scheduling, providing opportunities for growth and travel perks.