Remote Travel Concierge — Bookings, Support & Perks

Inspired; Pullman (WA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth

Ongoing training

Job summary

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey, from bookings to returns. You will respond to inquiries, assist with bookings, and ensure customer satisfaction through every interaction.

The ideal candidate will excel in communication and customer service, be detail-oriented, and comfortable with technology. This remote role offers flexible scheduling and opportunities for professional growth within the agency, alongside travel perks and a supportive team.

Qualifications

• Experience in travel customer service is preferred.
• Organizational skills and attention to detail are essential.
• Must possess excellent communication abilities.

Responsibilities

• Respond promptly to inquiries via various platforms.
• Assist with travel bookings and changes.
• Provide accurate information about travel documents.
• Follow up with clients to ensure satisfaction.
• Handle concerns with empathy and problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience (preferably in travel or hospitality)

Organized, dependable, and proactive with a high attention to detail

Comfortable with technology

Job description

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey, from bookings to returns. You will respond to inquiries, assist with bookings, and ensure customer satisfaction through every interaction.

The ideal candidate will excel in communication and customer service, be detail-oriented, and comfortable with technology. This remote role offers flexible scheduling and opportunities for professional growth within the agency, alongside travel perks and a supportive team.