Remote Travel Concierge — Bookings, Support & Perks

Inspired; Naples (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training and support

Job summary

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey, from booking to returning home. This role involves responding to inquiries, providing booking assistance, and ensuring exceptional service.

The ideal candidate possesses exceptional communication skills, strong customer service experience, and a passion for travel. This position offers remote work with flexibility, travel perks, and opportunities for growth within the agency.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey, from booking to returning home. This role involves responding to inquiries, providing booking assistance, and ensuring exceptional service.

The ideal candidate possesses exceptional communication skills, strong customer service experience, and a passion for travel. This position offers remote work with flexibility, travel perks, and opportunities for growth within the agency.