Remote Travel Concierge — Bookings, Support & Perks

Inspired; Redmond (WA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training opportunities

Job summary

Inspired is seeking a Travel Customer Representative to enhance client experiences during their travel journeys. This position involves supporting clients from booking to return and ensuring exceptional service throughout.

The ideal candidate will possess strong customer service skills, be proactive, and have a passion for travel. The role offers 100% remote work with flexible scheduling and includes travel perks and opportunities for growth within the agency.

Qualifications

• Experience in customer service, preferably in travel or hospitality.
• Ability to learn booking platforms quickly.
• Organized and dependable.

Responsibilities

• Respond promptly to client inquiries via email and phone.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and policies.
• Follow up with clients to confirm trip details.
• Handle concerns with empathy and problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Comfortable with technology

Job description

Inspired is seeking a Travel Customer Representative to enhance client experiences during their travel journeys. This position involves supporting clients from booking to return and ensuring exceptional service throughout.

The ideal candidate will possess strong customer service skills, be proactive, and have a passion for travel. The role offers 100% remote work with flexible scheduling and includes travel perks and opportunities for growth within the agency.