Remote Travel Concierge — Bookings, Support & Perks

Inspired; Glendale (CA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Travel perks

Industry discounts

Ongoing training

Job summary

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journey, ensuring exceptional service from booking to return. You will handle inquiries, resolve issues, provide updates, and reflect our commitment to client satisfaction.

The ideal candidate is enthusiastic about travel and possesses strong communication and customer service skills. This role offers 100% remote work, flexibility, and opportunities for growth within the agency, along with travel perks and exclusive discounts.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Communication skills

Customer service experience

Organizational skills

Attention to detail

Technical proficiency

Passion for travel

Job description

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journey, ensuring exceptional service from booking to return. You will handle inquiries, resolve issues, provide updates, and reflect our commitment to client satisfaction.

The ideal candidate is enthusiastic about travel and possesses strong communication and customer service skills. This role offers 100% remote work, flexibility, and opportunities for growth within the agency, along with travel perks and exclusive discounts.