Remote Travel Concierge: Bookings, Support & Perks

Inspired; Fort Collins (CO); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth

Supportive team environment with ongoing training

Job summary

A travel agency is seeking a skilled Travel Customer Representative. This role involves assisting clients with their travel needs, from booking to resolving issues. Ideal candidates should have excellent communication skills and strong customer service experience, preferably in travel. This position offers remote work, flexible scheduling, and opportunities for growth, along with travel perks and exclusive industry discounts. If you're passionate about helping others create memorable travel experiences, apply today!

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Excellent verbal and written communication skills.
• Organized, dependable, and proactive with high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and proactive

Comfortable with technology

Passion for travel

Job description

A travel agency is seeking a skilled Travel Customer Representative. This role involves assisting clients with their travel needs, from booking to resolving issues. Ideal candidates should have excellent communication skills and strong customer service experience, preferably in travel. This position offers remote work, flexible scheduling, and opportunities for growth, along with travel perks and exclusive industry discounts. If you're passionate about helping others create memorable travel experiences, apply today!