Remote Travel Concierge — Bookings, Support & Perks

Inspired; Buckeye (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training and support

Job summary

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey, from booking to returning home. This is a remote position that requires excellent communication and customer service skills.

You will respond to inquiries, assist with bookings, and provide information about travel documents and policies. Ideal candidates are organized, proactive, and passionate about travel, with a focus on creating memorable experiences for clients.

Qualifications

• Strong customer service experience, ideally in travel or hospitality.
• Excellent communication skills and comfort with technology.
• Detail-oriented and proactive approach to problem-solving.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and travel policies.
• Follow up with clients to confirm trip details.
• Handle customer concerns with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organizational skills

Attention to detail

Tech-savviness

Job description

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey, from booking to returning home. This is a remote position that requires excellent communication and customer service skills.

You will respond to inquiries, assist with bookings, and provide information about travel documents and policies. Ideal candidates are organized, proactive, and passionate about travel, with a focus on creating memorable experiences for clients.