Remote Travel Concierge & Bookings Specialist

Inspired; New Haven (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Supportive team environment

Ongoing training

Job summary

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journey. As the first point of contact, you'll respond to inquiries, assist with bookings, and ensure exceptional service. Ideal candidates have strong communication skills and a passion for travel, with opportunities for flexible remote work and growth. Join us to help create unforgettable travel experiences for clients with ongoing training and travel perks.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with attention to detail.
• Comfortable with technology and quick to learn booking platforms.
• Passion for travel and helping others.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and travel documents.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and proactive

Comfortable with technology

Passion for travel

Job description

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journey. As the first point of contact, you'll respond to inquiries, assist with bookings, and ensure exceptional service. Ideal candidates have strong communication skills and a passion for travel, with opportunities for flexible remote work and growth. Join us to help create unforgettable travel experiences for clients with ongoing training and travel perks.