Remote Travel Concierge & Booking Support

Inspired; Yakima (WA); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey. In this fully remote role, you will handle inquiries, assist with bookings, and ensure exceptional service.

The ideal candidate will possess excellent communication skills, strong customer service experience, and a passion for travel. Enjoy flexible scheduling, travel perks, and growth opportunities within the agency.

Qualifications

• Experience in customer service, preferably in travel or hospitality.
• Proactive and organized with strong attention to detail.
• Comfortable with technology and quick to learn.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings and changes.
• Provide information about destinations and agency policies.
• Follow up to confirm trip details and client satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Job description

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey. In this fully remote role, you will handle inquiries, assist with bookings, and ensure exceptional service.

The ideal candidate will possess excellent communication skills, strong customer service experience, and a passion for travel. Enjoy flexible scheduling, travel perks, and growth opportunities within the agency.