Remote Travel Concierge & Booking Support

Inspired; Columbus (OH); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth

Ongoing training and support

Job summary

Inspired is seeking a Travel Customer Representative to provide outstanding support throughout clients' travel journeys. You will assist with inquiries, resolve issues, provide booking updates, and ensure exceptional service at every touchpoint.

The ideal candidate is customer-focused, detail-oriented, and passionate about travel. This is a fully remote position, offering flexible scheduling and opportunities for growth within the agency, along with travel perks and exclusive industry discounts.

Qualifications

• Experience in travel or hospitality is preferred.
• Proactive and dependable with a strong service orientation.
• Ability to learn booking platforms quickly.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide information about destinations and travel details.
• Follow up with clients to confirm trip satisfaction.
• Handle customer concerns with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

High attention to detail

Comfortable with technology

Passion for travel

Job description

Inspired is seeking a Travel Customer Representative to provide outstanding support throughout clients' travel journeys. You will assist with inquiries, resolve issues, provide booking updates, and ensure exceptional service at every touchpoint.

The ideal candidate is customer-focused, detail-oriented, and passionate about travel. This is a fully remote position, offering flexible scheduling and opportunities for growth within the agency, along with travel perks and exclusive industry discounts.