Remote Travel Concierge & Booking Specialist

Inspired; Arlington (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training and support

Job summary

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to inquiries, assisting with bookings, and ensuring excellent customer experiences.

The ideal candidate should have strong communication skills, be organized and dependable, and possess a passion for travel. This position offers 100% remote work with flexible scheduling, travel perks, and growth opportunities within the agency.

Qualifications

• Experience in travel or hospitality preferred.
• Proactive with high attention to detail.
• Enthusiasm for travel and creating memorable experiences.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and travel policies.
• Follow up to confirm trip details and client satisfaction.
• Handle concerns or complaints empathetically.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Problem-solving skills

Comfortable with technology

Job description

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to inquiries, assisting with bookings, and ensuring excellent customer experiences.

The ideal candidate should have strong communication skills, be organized and dependable, and possess a passion for travel. This position offers 100% remote work with flexible scheduling, travel perks, and growth opportunities within the agency.