Remote Travel Concierge & Booking Support

Rudybtravel; North Port (FL); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

100% remote work environment

Travel perks and industry-related-dis-

Professional growth opportunities

Supportive team culture

Job summary

Rudyb Travel is seeking a 100% remote Travel Customer Service Representative to support clients through every step of their journey, from initial booking to post-trip follow-up. You’ll handle inquiries by phone, email, and messaging, ensuring a seamless, personalized experience.

This role emphasizes attention to detail, exceptional service, and the ability to work across multiple platforms. Join a growing remote team delivering memorable travel experiences.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience (travel, hospitality, or service-related preferred).
• Strong organizational skills and attention to detail.
• Comfortable using technology and learning new systems and booking platforms.
• Reliable, proactive, and able to manage multiple client requests efficiently.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns with empathy, professionalism, and solution-oriented thinking; maintain accurate documentation and update booking systems as required.

Skills

Excellent communication

Customer service experience

Attention to detail

Tech-savvy

Multi-tasking

Travel industry interest

Job description

Rudyb Travel is seeking a 100% remote Travel Customer Service Representative to support clients through every step of their journey, from initial booking to post-trip follow-up. You’ll handle inquiries by phone, email, and messaging, ensuring a seamless, personalized experience.

This role emphasizes attention to detail, exceptional service, and the ability to work across multiple platforms. Join a growing remote team delivering memorable travel experiences.