Remote Travel Concierge & Support Specialist

Rudybtravel; Sparks (NV); Remote; USD 32,000 - 46,000; Full time

Benefits offered by this job

100% remote work

Career growth opportunities

Travel discounts

Training & development

Job summary

Rudyb Travel seeks a Remote Travel Customer Service Representative to support clients from booking through post-trip follow-up, ensuring a seamless and personalized experience.

The ideal candidate is detail‑oriented, service‑driven, passionate about travel, with excellent communication skills and comfort with booking platforms. This 100% remote role offers growth opportunities and access to travel perks. Join a supportive team focused on delivering exceptional customer experiences.

Qualifications

• Previous customer service experience preferred in travel, hospitality, or service sectors.
• Strong organization and attention to detail.
• Comfort with learning new booking systems and technology.
• Ability to handle multiple client requests with empathy and professionalism.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with luxury and leisure travel bookings, including changes and cancellations.
• Provide accurate information on destinations, requirements, and policies.
• Coordinate booking details and confirm itineraries with clients.
• Proactively follow up with clients before and after travel.
• Maintain accurate documentation and update booking systems.

Skills

Verbal communication

Written communication

Customer service experience

Detail-oriented

Tech-savvy

Travel industry interest

Tools

Booking platforms

Job description

Rudyb Travel seeks a Remote Travel Customer Service Representative to support clients from booking through post-trip follow-up, ensuring a seamless and personalized experience.

The ideal candidate is detail‑oriented, service‑driven, passionate about travel, with excellent communication skills and comfort with booking platforms. This 100% remote role offers growth opportunities and access to travel perks. Join a supportive team focused on delivering exceptional customer experiences.