Remote Travel Concierge & Customer Support Specialist

Rudybtravel; New York (NY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and industry-related discounts

Supportive team culture with ongoing training

Job summary

Rudybtravel is seeking a Remote Travel Customer Service Representative to assist clients throughout their travel journey, from bookings to post-trip follow-ups. This role requires strong communication skills and a passion for travel. You will respond to client inquiries, manage travel bookings, and ensure clients have a positive experience.

Enjoy a 100% remote work environment and opportunities for professional growth within the company, along with travel perks and a supportive team culture.

Qualifications

• Customer service experience, preferably in travel or hospitality.
• Excellent communication skills are essential.
• Strong organizational and detail-oriented mindset.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Follow up with clients before and after travel.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliability and proactivity

Genuine interest in travel

Job description

Rudybtravel is seeking a Remote Travel Customer Service Representative to assist clients throughout their travel journey, from bookings to post-trip follow-ups. This role requires strong communication skills and a passion for travel. You will respond to client inquiries, manage travel bookings, and ensure clients have a positive experience.

Enjoy a 100% remote work environment and opportunities for professional growth within the company, along with travel perks and a supportive team culture.