Remote Travel Concierge & Support Specialist

Inspired; Los Angeles (CA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% remote work

Opportunities for growth

Travel perks and discounts

Ongoing training support

Job summary

A travel agency is seeking a Travel Customer Representative to assist clients throughout their travel journey, from bookings to returns. This remote position involves responding to inquiries, assisting with bookings, and ensuring excellent service. The ideal candidate has strong communication skills, relevant customer service experience, and a passion for helping others plan their travels. Enjoy benefits like flexible scheduling and exclusive travel perks while working in a supportive team environment.

Qualifications

• Excellent verbal and written communication skills are required.
• Customer service experience in travel or hospitality is preferred.
• Must be organized with attention to detail.
• Comfortable learning new booking platforms quickly.
• A passion for travel is essential.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Assist with travel bookings and changes.
• Provide accurate travel information and agency policies.
• Follow up on client satisfaction with trip details.
• Handle client complaints with empathy and skill.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to assist clients throughout their travel journey, from bookings to returns. This remote position involves responding to inquiries, assisting with bookings, and ensuring excellent service. The ideal candidate has strong communication skills, relevant customer service experience, and a passion for helping others plan their travels. Enjoy benefits like flexible scheduling and exclusive travel perks while working in a supportive team environment.