Remote Travel Concierge and Support Specialist

Kopp Travels; Charlotte (NC); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth

Travel perks and discounts

Ongoing training support

Job summary

A leading travel agency is seeking a Travel Customer Representative to provide exceptional service throughout the travel journey. This role requires strong communication skills, attention to detail, and experience in customer service. Responsibilities include assisting with bookings, handling client inquiries, and ensuring satisfaction. The position offers remote work flexibility, growth opportunities, and industry discounts. If you are passionate about travel and helping others, apply to join a supportive team and start making memorable experiences.

Qualifications

• Strong customer service experience preferred in travel or hospitality.
• Ability to respond promptly and professionally to client inquiries.
• Comfortable with technology and quick to learn systems.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about travel documents and policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A leading travel agency is seeking a Travel Customer Representative to provide exceptional service throughout the travel journey. This role requires strong communication skills, attention to detail, and experience in customer service. Responsibilities include assisting with bookings, handling client inquiries, and ensuring satisfaction. The position offers remote work flexibility, growth opportunities, and industry discounts. If you are passionate about travel and helping others, apply to join a supportive team and start making memorable experiences.