Remote Travel Support & Concierge Specialist

Prestigetravelagencybymich; Denver (CO); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Job summary

A travel agency in the United States is seeking a passionate Travel Customer Representative. This remote role involves assisting clients throughout their travel journey, responding to inquiries, and resolving issues. Ideal candidates will have strong customer service experience and excellent communication skills. Perks include flexible scheduling and travel benefits. Join our team and help create memorable experiences for travelers!

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Job description

A travel agency in the United States is seeking a passionate Travel Customer Representative. This remote role involves assisting clients throughout their travel journey, responding to inquiries, and resolving issues. Ideal candidates will have strong customer service experience and excellent communication skills. Perks include flexible scheduling and travel benefits. Join our team and help create memorable experiences for travelers!