Remote Travel Concierge & Support Specialist

Inspired; Plano (TX); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive discounts

Flexible scheduling

Ongoing training in a supportive environment

Job summary

A travel agency is seeking a Travel Customer Representative to support clients from booking to return. Responsibilities include responding to inquiries, assisting with travel arrangements, and ensuring customer satisfaction. Ideal candidates should possess strong communication skills and customer service experience, preferably within travel or hospitality. This is a remote role offering flexible scheduling and opportunities for growth within the agency, along with travel perks and industry discounts.

Qualifications

• Experience in travel or hospitality is preferred.
• Organized and dependable mindset with high attention to detail.
• Proactive approach to customer service.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate travel information and guidelines.
• Confirm trip details and client satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Comfortable with technology

Job description

A travel agency is seeking a Travel Customer Representative to support clients from booking to return. Responsibilities include responding to inquiries, assisting with travel arrangements, and ensuring customer satisfaction. Ideal candidates should possess strong communication skills and customer service experience, preferably within travel or hospitality. This is a remote role offering flexible scheduling and opportunities for growth within the agency, along with travel perks and industry discounts.