Remote Travel Concierge

destinationknot; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible remote schedule

Training and development

Supportive team culture

Access to industry tools and resources

Incentive-based earnings and travelPer

Job summary

Destination Knot, a remote-friendly travel agency, seeks a Travel Customer Representative to assist clients with planning cruises, resorts, and personalized itineraries. You will handle inquiries, present options, and manage bookings with a focus on exceptional service.

Ideal candidates excel in communication, multitasking, and problem solving, and enjoy a fully remote role supported by ongoing training and incentives. Join a team dedicated to unforgettable travel experiences and client care.

Qualifications

• Experience in customer service, travel, or hospitality preferred.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple client needs simultaneously.
• Comfortable working in a fully remote setting with minimal supervision.
• Strong problem-solving and follow-up skills.
• Proficiency with email, online forms, and booking tools.
• Must be 18+ with a reliable computer and internet connection.

Responsibilities

• Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities.
• Deliver professional customer service through phone, email, and online platforms.
• Research, prepare, and present travel options that align with client preferences.
• Assist with reservations, booking confirmations, and itinerary management.
• Maintain accurate records and follow up with clients to ensure satisfaction.
• Stay informed about industry updates, promotions, and supplier resources.
• Collaborate with team members to ensure seamless client experiences.

Skills

Customer service

Communication skills

Multitasking

Remote work

Problem-solving

Booking tools

Tools

Email clients

Reservation systems

Job description

Destination Knot, a remote-friendly travel agency, seeks a Travel Customer Representative to assist clients with planning cruises, resorts, and personalized itineraries. You will handle inquiries, present options, and manage bookings with a focus on exceptional service.

Ideal candidates excel in communication, multitasking, and problem solving, and enjoy a fully remote role supported by ongoing training and incentives. Join a team dedicated to unforgettable travel experiences and client care.