Remote Travel Concierge - Client Services Specialist

destinationknot; United States; On-site; USD 38,000 - 66,000; Full time

Benefits offered by this job

Flexible remote work

Full training

Mentorship

Travel discounts

Growth opportunities

Job summary

Destination Knot is seeking a Client Services Travel Representative to support clients remotely from home. You will assist in planning and booking travel arrangements, research options, and present personalized itineraries with a focus on exceptional service.

The role emphasizes strong communication, independence, and comfort with online research and booking tools. Training, mentorship, and travel industry resources are provided to help you succeed.

Qualifications

• Strong interest in travel and delivering exceptional customer service.
• Excellent communication, interpersonal, and problem-solving skills.
• Self-motivated, organized, and capable of working independently.
• Comfortable with researching and booking travel online.
• Reliable internet connection and basic computer proficiency.
• Previous experience in customer service, hospitality, or sales is a plus but not required.

Responsibilities

• Understand clients' travel needs, preferences, and budgets.
• Research travel options, including accommodations, cruises, tours, and packages.
• Prepare and present customized travel proposals and itineraries.
• Manage travel reservations and ensure booking details are accurate.
• Provide timely, professional communication and follow-up with clients.
• Stay current on travel trends, destinations, and supplier offerings.
• Participate in virtual team meetings and training sessions.

Skills

Customer service

Communication

Problem-solving

Organization

Self-motivation

Independent work

Tech-savvy

Job description

Destination Knot is seeking a Client Services Travel Representative to support clients remotely from home. You will assist in planning and booking travel arrangements, research options, and present personalized itineraries with a focus on exceptional service.

The role emphasizes strong communication, independence, and comfort with online research and booking tools. Training, mentorship, and travel industry resources are provided to help you succeed.