Remote Travel Concierge & Booking Specialist

Destinationknot; New York (NY); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible remote work schedule

Ongoing travel industry training

Access to exclusive supplier tools

Performance-based earning incentives

Career growth opportunities

Supportive team environment

Job summary

Destination Knot is seeking a motivated Remote Customer Service Agent to research, plan, and book travel experiences while delivering exceptional service. You will assist clients, manage bookings, and communicate clearly using online tools to tailor itineraries to each budget and preference.

This position offers flexible hours, ongoing travel-industry training, access to supplier tools and travel perks, and performance-based earning potential as you build lasting relationships with clients and

Qualifications

• Experience in customer service or travel is preferred but not required.
• Strong communication and a customer-first mindset.
• Organized, self-motivated, and able to work independently in a remote environment.
• Comfortable using online booking platforms, email, and other digital tools.

Responsibilities

• Assist clients with researching and booking travel options.
• Provide personalized travel recommendations based on preferences and budget.
• Respond to inquiries via phone, email, or messaging platforms.
• Maintain accurate records of bookings and client communications.
• Coordinate travel logistics and resolve pre- or post-travel concerns.
• Stay updated on travel trends and supplier offerings.
• Build long-term client relationships and referrals.

Skills

Customer service

Communication

Remote work

Independent work

Tools

Online booking platforms

Job description

Destination Knot is seeking a motivated Remote Customer Service Agent to research, plan, and book travel experiences while delivering exceptional service. You will assist clients, manage bookings, and communicate clearly using online tools to tailor itineraries to each budget and preference.

This position offers flexible hours, ongoing travel-industry training, access to supplier tools and travel perks, and performance-based earning potential as you build lasting relationships with clients and