Remote Travel Concierge: Craft Memorable Trips

destinationknot

United States

Remote

USD 36,000 - 60,000

Full time

8 days ago

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Benefits offered by this job

Flexible remote schedule

Training and professional development

Supportive team culture

Travel perks

Job summary

Destination Knot is a licensed travel agency offering cruises, resorts, group travel, and personalized itineraries. We are a remote-friendly team that delivers exceptional client care and professional training to help clients plan memorable experiences.

The Travel Customer Representative role focuses on handling client inquiries, crafting suitable travel options, and ensuring seamless bookings via phone, email, and online platforms while working remotely with minimal supervision.

Qualifications

Prior experience in customer service, travel, or hospitality preferred.
Excellent verbal and written communication skills.
Ability to multitask and manage multiple client needs simultaneously.
Comfortable working in a fully remote setting with minimal supervision.
Proficiency with email, online forms, and booking tools.
Must be 18+ with a reliable computer and internet connection.
Passion for travel and helping others plan memorable experiences.

Responsibilities

Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities
Deliver professional customer service through phone, email, and online platforms
Research, prepare, and present travel options that align with client preferences
Assist with reservations, booking confirmations, and itinerary management
Maintain accurate records and follow up with clients to ensure satisfaction
Stay informed about industry updates, promotions, and supplier resources
Collaborate with team members to ensure seamless client experiences