Remote Travel Experience Concierge

Destinationknot; Washington; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel discounts and perks

Professional development and mentoring

Mentorship and growth opportunities

Job summary

Destinationknot is hiring a Customer Experience Associate to support clients booking hotels and travel accommodations. This fully remote role emphasizes delivering excellent service and helping travelers plan stress-free stays.

Ideal candidates are detail-oriented, friendly, and comfortable using online systems. Training is provided, with perks like travel discounts and professional development opportunities.

Qualifications

• Demonstrated customer service experience or aptitude.
• Strong written and verbal communication skills.
• Ability to work independently in a remote setting.

Responsibilities

• Support clients with hotel booking requests.
• Provide timely, professional responses to inquiries.
• Review and confirm reservation details.
• Document interactions accurately.
• Attend virtual training sessions.
• Maintain a customer-focused mindset.
• Communicate clearly and professionally in writing and verbally.
• Be self-motivated and dependable.
• Use online systems confidently.
• No prior travel experience required — training provided.

Skills

Customer service

Written communication

Verbal communication

Detail oriented

Remote work readiness

Education

High school diploma or equivalent

Tools

CRM software

Job description

Destinationknot is hiring a Customer Experience Associate to support clients booking hotels and travel accommodations. This fully remote role emphasizes delivering excellent service and helping travelers plan stress-free stays.

Ideal candidates are detail-oriented, friendly, and comfortable using online systems. Training is provided, with perks like travel discounts and professional development opportunities.