Remote Travel Concierge

Destination Careers; Texas City (TX); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Flexible, remote work schedule

Training and ongoing professional开发

A supportive and positive team culture

Access to exclusive travel industry工具

Opportunities for incentive-basedearn

Job summary

Destination Knot is seeking a Travel Customer Representative to assist clients with their travel needs from a fully remote location. You will deliver exceptional service, manage itineraries, and present tailored travel options to clients.

The role emphasizes strong communication, multitasking across inquiries and bookings, and collaboration with teammates to ensure seamless experiences. Training and travel perks are offered alongside a flexible remote schedule.

Qualifications

• Prior experience in customer service, travel, or hospitality preferred.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple client needs simultaneously.
• Comfortable working in a fully remote setting with minimal supervision.
• Strong problem-solving and follow-up skills.
• Proficiency with email, online forms, and booking tools.
• Must be 18+ with a reliable computer and internet connection.
• Passion for travel and helping others plan memorable experiences.

Responsibilities

• Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities.
• Deliver professional customer service through phone, email, and online platforms.
• Research, prepare, and present travel options that align with client preferences.
• Assist with reservations, booking confirmations, and itinerary management.
• Maintain accurate records and follow up with clients to ensure satisfaction.
• Stay informed about industry updates, promotions, and supplier resources.
• Collaborate with team members to ensure seamless client experiences.

Skills

Customer service

Communication skills

Multitasking

Remote work capability

Problem-solving

Booking tools

Reliability

Age 18+

Tools

Email platforms

Booking systems

Job description

Destination Knot is seeking a Travel Customer Representative to assist clients with their travel needs from a fully remote location. You will deliver exceptional service, manage itineraries, and present tailored travel options to clients.

The role emphasizes strong communication, multitasking across inquiries and bookings, and collaboration with teammates to ensure seamless experiences. Training and travel perks are offered alongside a flexible remote schedule.