Remote Travel Care Coordinator & Planner

Excitingtravelnow; North Carolina; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training, tools, and ongoing mentoring

Flexible remote work environment

Advancement opportunities within the组织

Positive, service-focused team culture

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator who is passionate about delivering excellent service and building positive client relationships. You will guide travelers through the planning process and ensure each client receives attentive, professional support.

Responsibilities include responding to travel inquiries, coordinating itineraries, and maintaining detailed records. This is a flexible, remote role with mentorship and opportunities to advance within the organization.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Strong customer service

Detail-oriented

Self-directed

Experience in customer service/sales/‑

Job description

Excitingtravelnow is seeking a Customer Care Coordinator who is passionate about delivering excellent service and building positive client relationships. You will guide travelers through the planning process and ensure each client receives attentive, professional support.

Responsibilities include responding to travel inquiries, coordinating itineraries, and maintaining detailed records. This is a flexible, remote role with mentorship and opportunities to advance within the organization.