Remote Travel Care Coordinator

Excitingtravelnow; Belvidere (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training and tools

Ongoing mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to deliver excellent service and foster client relationships. This role involves guiding travelers through planning while ensuring attentive support.

The ideal candidate has strong customer service skills, is detail-oriented, and enjoys working remotely. Responsibilities include responding to inquiries, supporting travel coordination, and monitoring client needs. A flexible remote work environment and advancement opportunities are provided.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service skills

Relationship building

Detail-oriented

Self-directed

Sales support

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to deliver excellent service and foster client relationships. This role involves guiding travelers through planning while ensuring attentive support.

The ideal candidate has strong customer service skills, is detail-oriented, and enjoys working remotely. Responsibilities include responding to inquiries, supporting travel coordination, and monitoring client needs. A flexible remote work environment and advancement opportunities are provided.