Remote Travel Care Coordinator - Client Itinerary Support

Excitingtravelnow; Westerly (RI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is looking for a Customer Care Coordinator in Westerly, Rhode Island. The ideal candidate will deliver excellent service and build positive relationships with travelers, providing support throughout the planning process. Responsibilities include serving as a primary contact for inquiries, coordinating travel planning, and maintaining client documentation. Experience in customer service or sales support is preferred, along with strong attention to detail and a willingness to learn new online systems. A flexible remote work environment is offered.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.

Skills

Customer service skills

Detail-oriented

Self-directed

Relationship-building

Learning new systems

Job description

Excitingtravelnow is looking for a Customer Care Coordinator in Westerly, Rhode Island. The ideal candidate will deliver excellent service and build positive relationships with travelers, providing support throughout the planning process. Responsibilities include serving as a primary contact for inquiries, coordinating travel planning, and maintaining client documentation. Experience in customer service or sales support is preferred, along with strong attention to detail and a willingness to learn new online systems. A flexible remote work environment is offered.