Remote Travel Care Coordinator - Client Itinerary Support

Excitingtravelnow; Rexburg (ID); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is looking for a Customer Care Coordinator to deliver excellent service and build positive relationships with clients. This remote position involves guiding travelers through the planning process and providing professional support. The ideal candidate will have strong customer service skills, be detail-oriented, and be comfortable learning new systems. We offer training, mentorship, and advancement opportunities within the organization.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service or sales support preferred.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.

Skills

Customer service skills

Relationship-building skills

Detail-oriented

Self-directed

Comfortable learning new systems

Job description

Excitingtravelnow is looking for a Customer Care Coordinator to deliver excellent service and build positive relationships with clients. This remote position involves guiding travelers through the planning process and providing professional support. The ideal candidate will have strong customer service skills, be detail-oriented, and be comfortable learning new systems. We offer training, mentorship, and advancement opportunities within the organization.