Remote Travel Care Coordinator - Client Itinerary Support

Excitingtravelnow; Richfield (UT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training and mentorship

Flexible work environment

Advancement opportunities

Job summary

Excitingtravelnow is hiring a Customer Care Coordinator to support travelers through the planning process. In this remote position, you'll be the primary point of contact for travel inquiries, responsible for providing excellent customer service, and ensuring detailed documentation. Candidates should have strong customer service skills, be detail-oriented, and comfortable learning new systems. The role also offers training and mentorship, along with flexible work arrangements.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.

Skills

Customer service skills

Relationship-building skills

Detail-oriented

Self-directed

Comfortable learning new systems

Job description

Excitingtravelnow is hiring a Customer Care Coordinator to support travelers through the planning process. In this remote position, you'll be the primary point of contact for travel inquiries, responsible for providing excellent customer service, and ensuring detailed documentation. Candidates should have strong customer service skills, be detail-oriented, and comfortable learning new systems. The role also offers training and mentorship, along with flexible work arrangements.