Remote Travel Care Coordinator - Client Itinerary Support

Excitingtravelnow; Saint Cloud (MN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training and tools

Ongoing mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to provide excellent service and build positive client relationships. You will serve as a primary contact for travel inquiries, respond to customer questions, and support travel planning. The ideal candidate possesses strong customer service skills, attention to detail, and is self-directed. The position offers a flexible remote work environment and opportunities for advancement within the organization. It's perfect for those passionate about travel and customer service.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.

Skills

Customer service skills

Relationship-building

Attention to detail

Self-direction

Adaptability to systems

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to provide excellent service and build positive client relationships. You will serve as a primary contact for travel inquiries, respond to customer questions, and support travel planning. The ideal candidate possesses strong customer service skills, attention to detail, and is self-directed. The position offers a flexible remote work environment and opportunities for advancement within the organization. It's perfect for those passionate about travel and customer service.