Remote Travel Care Coordinator

Excitingtravelnow; Waco (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning, provide timely support, and maintain strong client relationships.

Join a flexible remote team offering training, mentorship, and opportunities for advancement within travel services. You will handle inquiries, coordinate itineraries, and ensure high service standards while working from home. This role emphasizes proactive communication, documentation, and a passion for travel.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Strong customer service

Detail-oriented

Self-directed

Customer service experience

Learning new systems

Interest in travel

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning, provide timely support, and maintain strong client relationships.

Join a flexible remote team offering training, mentorship, and opportunities for advancement within travel services. You will handle inquiries, coordinate itineraries, and ensure high service standards while working from home. This role emphasizes proactive communication, documentation, and a passion for travel.