Remote Travel Care Coordinator

Excitingtravelnow; Redding (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Training, tools, mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and provide attentive, professional support. You will be a primary contact for travel inquiries, coordinating itineraries and ensuring excellent client service.

The role emphasizes strong customer service, relationship-building, and the ability to work remotely with flexible scheduling. Travel enthusiasm is a plus for this position.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary contact for travel-related inquiries.
• Provide timely, accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service

Relationship building

Detail oriented

Remote work

Administrative support

Sales support

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and provide attentive, professional support. You will be a primary contact for travel inquiries, coordinating itineraries and ensuring excellent client service.

The role emphasizes strong customer service, relationship-building, and the ability to work remotely with flexible scheduling. Travel enthusiasm is a plus for this position.