Remote Travel Care Coordinator

Excitingtravelnow; Sitka (AK); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Training and tools

Ongoing mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator in Sitka, Alaska, who is dedicated to delivering excellent service in the travel industry. This role involves guiding clients through travel planning, ensuring they receive professional attention and support.

The ideal candidate will have strong customer service skills, attention to detail, and the ability to work remotely. This position offers training, mentorship, and opportunities for advancement within the organization.

Qualifications

• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.

Skills

Strong customer service skills

Relationship-building

Detail-oriented

Self-directed

Job description

Excitingtravelnow is seeking a Customer Care Coordinator in Sitka, Alaska, who is dedicated to delivering excellent service in the travel industry. This role involves guiding clients through travel planning, ensuring they receive professional attention and support.

The ideal candidate will have strong customer service skills, attention to detail, and the ability to work remotely. This position offers training, mentorship, and opportunities for advancement within the organization.