Remote Travel Care Advisor — Flexible Hours & Training

Hopesglobalgetaways; Wilkes-Barre (Luzerne County); On-site; USD 26,000 - 42,000; Part time

Benefits offered by this job

Remote work flexibility

Onboarding and training

Travel discounts

Job summary

Hopesglobalgetaways is seeking friendly, organized individuals to join our virtual team as Customer Care Advisor. You will research, organize, and prepare for upcoming vacations, coordinating lodging, transportation, and activities through approved suppliers while handling confirmations and itineraries.

Fully remote opportunity with flexible part-time and full-time scheduling, beginner-friendly onboarding, and ongoing learning resources.

Qualifications

• Clear and courteous written and verbal communication.
• Strong listening and customer-support skills.
• Organized and attentive to important details.
• Able to manage several client requests and deadlines effectively.
• Comfortable conducting online research and learning new digital systems.
• Flexible and solution-focused when plans or client needs change.
• Reliable with strong follow-through and time-management habits.

Responsibilities

• Learn about each client's upcoming trip and research suitable options.
• Help coordinate lodging, cruises, transportation, tours, and other services.
• Organize confirmations, schedules, and reservation details.
• Provide timely assistance, updates, and follow-up on outstanding items.
• Maintain accurate client records and participate in supplier/destination education.

Skills

Clear communication

Active listening

Organized/detail-oriented

Time-management

Remote work readiness

Research skills

Adaptability

Computer literacy

Reliable internet access

Job description

Hopesglobalgetaways is seeking friendly, organized individuals to join our virtual team as Customer Care Advisor. You will research, organize, and prepare for upcoming vacations, coordinating lodging, transportation, and activities through approved suppliers while handling confirmations and itineraries.

Fully remote opportunity with flexible part-time and full-time scheduling, beginner-friendly onboarding, and ongoing learning resources.