Remote Travel Care Specialist

Hopesglobalgetaways; Lehi (UT); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Comprehensive onboarding and training

Ongoing mentorship

Career growth and advancement

Travel-related benefits

Supportive team culture

Professional development resources

Job summary

Hopesglobalgetaways is seeking Travel Care Team Advisors to join our growing remote team. You will support travelers during planning by providing guidance, coordinating details, and delivering outstanding assistance before, during, and after trips.

This role offers 100% remote work, flexible scheduling, comprehensive onboarding, ongoing mentorship, career growth, and access to exclusive travel benefits as you help clients compare destinations, arrange bookings, and review itineraries for

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service abilities.
• Effective organizational and multitasking skills.
• Ability to manage multiple responsibilities with attention to detail.
• Comfortable using web-based platforms and digital tools.
• Professional, positive, solution‑oriented mindset.
• Self-motivated with the ability to work independently.
• Reliable internet connection and basic computer proficiency.
• Must be at least 18 years old.
• Must be legally authorized to work in approved regions.

Responsibilities

• Assist travelers with questions related to vacations, destinations, reservations, and travel services.
• Learn client preferences and travel goals to provide personalized support.
• Research destinations, accommodations, cruises, transportation, and excursions.
• Present travel recommendations that fit individual needs and budgets.
• Coordinate bookings, itineraries, and trip-related arrangements.
• Provide confirmations, schedules, documents, and updates.
• Assist with itinerary modifications and special requests.
• Review travel plans to ensure accuracy and completeness.
• Monitor upcoming departures and keep travel arrangements on track.
• Maintain organized client records and communication history.
• Stay informed through ongoing training and supplier updates.

Skills

Excellent communication

Customer service

Interpersonal skills

Organizational skills

Multitasking

Digital tools

Independent work

Reliable internet

Job description

Hopesglobalgetaways is seeking Travel Care Team Advisors to join our growing remote team. You will support travelers during planning by providing guidance, coordinating details, and delivering outstanding assistance before, during, and after trips.

This role offers 100% remote work, flexible scheduling, comprehensive onboarding, ongoing mentorship, career growth, and access to exclusive travel benefits as you help clients compare destinations, arrange bookings, and review itineraries for