Remote Travel Advisor - Vacation Planning & Booking

Hallford Travels; Danbury (CT); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Remote work opportunity

Access to travel industry training and

Ongoing support from experienced team

Travel industry perks & supplier-disca

Job summary

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning, coordinate travel options, and support throughout the booking process. This role emphasizes remote work, strong communication, and a client-focused approach for travelers.

Successful candidates will thrive in a flexible environment, demonstrate excellent organizational skills, and have a proactive, helpful attitude.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and booking details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Customer service

Communication

Independent work

Email & online tools

Detail oriented

Professional communication

Job description

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning, coordinate travel options, and support throughout the booking process. This role emphasizes remote work, strong communication, and a client-focused approach for travelers.

Successful candidates will thrive in a flexible environment, demonstrate excellent organizational skills, and have a proactive, helpful attitude.