Remote Travel Advisor: Customer Service & Planning

Hallford Travels; Joliet (IL); Remote; USD 35,000 - 60,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training

Job summary

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning and coordinating travel arrangements. You will communicate with suppliers to confirm bookings and maintain records, all while working remotely.

The ideal candidate enjoys helping others, has strong communication skills, and can operate independently in a remote environment. Prior travel experience is helpful but not required.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Organized with attention to detail.
• Comfortable using email and online platforms.
• Basic computer skills; professional communication style.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including packages, cruises, tours, and hotels.
• Respond to client questions and provide travel-related information.
• Communicate with travel suppliers to confirm reservations and booking details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Strong customer service

Communication skills

Independent work

Remote work

Email tools

Organized

Professional communication

Job description

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning and coordinating travel arrangements. You will communicate with suppliers to confirm bookings and maintain records, all while working remotely.

The ideal candidate enjoys helping others, has strong communication skills, and can operate independently in a remote environment. Prior travel experience is helpful but not required.