Remote Travel Advisor — Vacation Planning & Booking

Hallford Travels; Hanford (CA); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training and resources

Ongoing support from travel team

Supplier discounts when available

Job summary

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning and coordinate travel arrangements from a remote location. You will respond to questions, research options, and communicate with travel suppliers to confirm reservations, while maintaining accurate records and staying updated on promotions and destination information.

Prior travel or customer service experience is helpful but not required.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning vacations
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations
• Respond to client questions and provide helpful travel-related information
• Communicate with travel suppliers to confirm reservations and booking details
• Maintain accurate records of client communications and travel arrangements
• Stay informed on travel promotions, supplier updates, and destination information
• Provide assistance to clients before and after travel when needed

Skills

Customer service

Communication

Remote work

Attention to detail

Organized

Professional communication

Email proficiency

Online platforms

Basic computer skills

Job description

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning and coordinate travel arrangements from a remote location. You will respond to questions, research options, and communicate with travel suppliers to confirm reservations, while maintaining accurate records and staying updated on promotions and destination information.

Prior travel or customer service experience is helpful but not required.