Remote Travel Advisor - Customer Service & Planning

Hallford Travels; Racine (WI); Remote; USD 32,000 - 46,000; Full time

Benefits offered by this job

Remote work opportunity

Access to travel industry training and

Ongoing support from an experienced旅行

Travel industry perks and supplier_dis

Job summary

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning, coordinate travel options, and support bookings from a remote environment. You will engage with travelers, answer questions, and maintain clear records of communications and arrangements.

Ideal candidates are service-oriented, have strong communication skills, and can work independently. Previous travel or customer service experience is helpful but not required.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and booking details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Customer service

Communication skills

Independent remote work

Organized

Professional communication

Tools

Email client

Online platforms

Job description

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning, coordinate travel options, and support bookings from a remote environment. You will engage with travelers, answer questions, and maintain clear records of communications and arrangements.

Ideal candidates are service-oriented, have strong communication skills, and can work independently. Previous travel or customer service experience is helpful but not required.