Remote Travel Advisor — Customer Service & Planning

Hallford Travels; Smyrna (GA); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training and resources

Experienced travel team support

Supplier discounts when available

Job summary

Hallford Travels is seeking a friendly Remote Customer Service - Travel Advisor to assist clients with vacation planning, coordinate travel options, and support the booking process from home.

Ideal candidates have strong communication, comfortable with email and online tools, and can work independently in a remote environment; prior travel industry experience is a plus but not required.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with attention to detail and professional communication.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including packages, cruises, tours, and hotels.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and booking details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Customer service

Communication

Remote work

Email proficiency

Online platforms

Attention to detail

Professional communication

Job description

Hallford Travels is seeking a friendly Remote Customer Service - Travel Advisor to assist clients with vacation planning, coordinate travel options, and support the booking process from home.

Ideal candidates have strong communication, comfortable with email and online tools, and can work independently in a remote environment; prior travel industry experience is a plus but not required.