Remote Transition Manager – IT Infra & Digital Workplace

Cognizant; Wayzata (MN); Remote; USD 115,000 - 135,000; Full time

Job summary

Cognizant is seeking a Transition Manager for a full-time remote opportunity in the United States. Applicants must be authorized to work in the US; visa sponsorship is not offered.

The Transition Manager will lead activities across North America, coordinating migration of infrastructure services, workplace services, field support, hosting functions from incumbent teams into steady-state operations, and will drive governance across regions.

Qualifications

• Bachelor's Degree in IT Engineering or related discipline.
• 15 years of related experience across listed IT domains.

Responsibilities

• Coordinate with US and Canada business stakeholders.
• Manage transition activities for offices, plants, warehouses and corporate locations.
• Lead executive stakeholder communications.
• Support compliance audit and regulatory requirements.
• Govern onsite and remote support readiness.
• Drive infrastructure operational acceptance across all towers.
• Own regional transition plans and execution.
• Maintain RAID logs and mitigation actions.
• Conduct weekly governance reviews.
• Ensure milestone achievement and contractual compliance.
• Plan and execute KT activities.
• Validate process documentation.
• Conduct service readiness reviews.
• Ensure successful knowledge retention.
• Lead Day-1 planning.
• Manage Hypercare support.
• Drive stabilization activities.
• Monitor early-life support performance.
• Build relationships with business leaders and tower leads.
• Conduct customer-facing transition reviews.
• Escalate risks and dependencies proactively.

Skills

ITIL Foundation

Education

Bachelor's Degree in IT Engineering or related discipline

Job description

Cognizant is seeking a Transition Manager for a full-time remote opportunity in the United States. Applicants must be authorized to work in the US; visa sponsorship is not offered.

The Transition Manager will lead activities across North America, coordinating migration of infrastructure services, workplace services, field support, hosting functions from incumbent teams into steady-state operations, and will drive governance across regions.