Transition Manager

Tata Consultancy Services; Edison (NJ); On-site; USD 185,000 - 225,000; Full time

Job summary

Tata Consultancy Services is seeking a Transition Manager in the United States to lead the transition portion of outsourcing engagements, ensuring profitability and customer satisfaction while optimizing staff utilization.

You will develop transition plans, allocate resources, track progress, and present transition solutions to clients throughout the sales cycle. The role requires extensive experience in SI/Consulting and strong client relationship skills.

Qualifications

• 10-15 years of sales, solution development and delivery experience with large SI/Big 3 consulting.
• Experience using a global delivery model to support application development, maintenance, and infrastructure services.
• Experience pursuing and managing third-party adviser-led engagements (ISG, KPMG, Alsbridge).
• Ability to develop and maintain positive client relationships and monitor client satisfaction.
• Demonstrated success in a matrix management environment.
• Bachelor's or Master's in Computer Science, Business Administration or equivalent.

Responsibilities

• Plan, lead and manage the transition portion of outsourcing engagements to ensure profitability and customer satisfaction.
• Develop transition plans, allocate resources, track progress and drive improvement plans.
• Create transition solutions and present them to clients at every phase of the sales cycle.

Skills

Transition management

Client relationship management

Global delivery model experience

Engagement profitability tracking

Education

Bachelor's or Master's in Computer Science, Business Administration or equivalent

Job description

Job Description

Transition Manager responsible for planning, leading and managing the transition portion of the outsourcing engagements while ensuring engagement profitability, customer satisfaction, and effective staff utilization. Ability to perform all aspects of transition program management, including plan development, resource planning and allocation, tracking and improvement planning. Create the transition solution, and present the solution to the client during every phase of the sales cycle.

Qualifications

10-15 years of sales, solution development and delivery experience with large Systems Integrator/Big 3 Consulting Company (someone who is responsible for delivering what they design and sell)

Experience using a global delivery model to support customer requirements in application development, application maintenance, and infrastructure services

Experience in pursuing and managing third party adviser led engagements (ISG, KPMG, Alsbridge, etc.)

Ability to develop/maintain positive client relationships and monitor client satisfaction

Demonstrated success in a matrix management environment

Bachelors or Masters in Computer Science, Business Administration or equivalent

Salary Range: $184,980 - $225,000 a year