Remote Training Specialist, Contact Center

Maximus; Frankfort (KY); Remote; USD 28,000 - 50,000; Full time

Benefits offered by this job

Equipment provided

Remote work

Job summary

Maximus is seeking experienced Trainers to deliver virtual training sessions using Microsoft Teams for various contact center environments. The role supports new hire and ongoing education, with remote work and equipment provided.

The position requires passing a federal background check, and candidates must reside in the continental US. Strong organizational, communication, and presentation skills are essential for success in this fully remote role.

Qualifications

• High School diploma or equivalent required; Bachelor’s degree preferred.
• 3 years of leadership and/or training experience required.
• Must be a U.S. Citizen and able to pass a federal background check.

Responsibilities

• Deliver training programs to diverse audiences via virtual sessions.
• Coordinate training logistics, scheduling, and materials for classes.
• Maintain records of training activities, participant progress, and program effectiveness.
• Provide feedback and support to learners and instructors to ensure program success.

Skills

Microsoft Teams

Virtual training

Federal background check

Tools

Outlook

Word

Excel

PowerPoint

Job description

Maximus is seeking experienced Trainers to deliver virtual training sessions using Microsoft Teams for various contact center environments. The role supports new hire and ongoing education, with remote work and equipment provided.

The position requires passing a federal background check, and candidates must reside in the continental US. Strong organizational, communication, and presentation skills are essential for success in this fully remote role.