Remote Training & Development Supervisor

Lumicera; Richmond (VA); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K company match up to 5%

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan and PD/Mem

Referral Bonus Program – up to $750!

Job summary

Lumicera Health Services is seeking a Supervisor, Training and Development to lead the design, delivery and ongoing assessment of training programs across the organization. The role emphasizes adult learning principles, coaching, and collaboration with operations and quality teams to raise performance and compliance.

The successful candidate will develop interactive training, facilitate sessions, track metrics, and ensure resources remain current and compliant across departments.

Qualifications

• 2-3 years of supervisory or leadership experience
• Experience in hands-on training, course development and delivery
• Experience training and developing employees
• Ability to partner across operations, quality and supervisor level teams
• Knowledge of adult learning principles

Responsibilities

• Plan, create, develop and facilitate training manuals, learning modules, and course materials for new employees and existing employees
• Ensure essential resources have documentation and effective utilization by employees; including RxVector, Lighthouse, NaviClaim, Compass, phone technology and others
• Periodic reporting of quality metrics and quality monitoring of trainees for up to one year after training and driver of new operations employee success rate
• Assist in establishing mentoring and conducting peer-to-peer quality review and auditing
• Deliver training to employees using a variety of instructional techniques
• Review, survey and evaluate trainees and overall team on knowledge retention, gaps and enhancements; incorporate and implement feedback into training program and Trainer’s personal growth
• Manage the paperwork and verification of training requirements and completion
• Flexibility to accommodate needs of a department with multiple locations. Position may include travel to other Lumicera/Navitus locations
• Ensure training programs meet compliance with accreditation requirements, pharmacy policies and procedures, and Federal and State regulations
• Ensure resources available to staff are current and clear through regular maintenance
• Other duties as assigned

Skills

Adult learning principles

Training delivery

Coaching & development

Cross-team collaboration

Mentoring

Education

Associates or Bachelor's degree

Tools

MS Office Suite

Virtual meeting platforms

Job description

Lumicera Health Services is seeking a Supervisor, Training and Development to lead the design, delivery and ongoing assessment of training programs across the organization. The role emphasizes adult learning principles, coaching, and collaboration with operations and quality teams to raise performance and compliance.

The successful candidate will develop interactive training, facilitate sessions, track metrics, and ensure resources remain current and compliant across departments.