Remote Overnight Tracking Team Lead

Langham Logistics Inc.; Indianapolis (IN); Remote; USD 70,000 - 90,000; Full time

Job summary

Langham Logistics, Inc. in Indianapolis seeks a Tracking and Tracing Team Lead for overnight hours to guide our remote-enabled team, monitor shipments in real time, and resolve exceptions before delays occur.

Lead daily tracking workflows, mentor new staff, coordinate with Dispatch and Carriers, and maintain strict documentation for temperature-controlled freight. This role emphasizes strong communication, analytical thinking, and the ability to work autonomously from a home office while on-site

Qualifications

• Lead experience or senior coordinator role in logistics or 3PL.
• Strong written and verbal communication skills.
• Ability to anticipate bottlenecks and negotiate with carriers.

Responsibilities

• Lead day-to-day tracking workflows and mentor onboarding.
• Oversee tracking across TMS to align pickups/deliveries with client SLAs.
• Identify transit anomalies early; coordinate with Dispatch, Carriers, and CS to resolve issues.

Skills

Leadership

Communication

Critical thinking

Agility

Tech-savvy

Education

High school diploma or GED

Tools

TMS systems

Enterprise email

Spreadsheets

Job description

Langham Logistics, Inc. in Indianapolis seeks a Tracking and Tracing Team Lead for overnight hours to guide our remote-enabled team, monitor shipments in real time, and resolve exceptions before delays occur.

Lead daily tracking workflows, mentor new staff, coordinate with Dispatch and Carriers, and maintain strict documentation for temperature-controlled freight. This role emphasizes strong communication, analytical thinking, and the ability to work autonomously from a home office while on-site