Remote Third-Party Collections Specialist - Performance Pay

LCS Financial Services Corporation; Minnesota; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Performance bonuses

Weekday schedule

Medical, dental & vision insurance

401k retirement plan

Paid holidays

Paid time off

Job summary

LCS Financial Services Corporation is seeking motivated Remote Collections Specialists to join our team in a performance-driven environment. You will handle inbound/outbound calls, negotiate settlements, and use skip-tracing tools to locate borrowers while maintaining compliant, professional interactions.

The role emphasizes achieving recovery goals, working in a high-volume setting, and contributing to an equal employment opportunity environment.

Qualifications

• Minimum of 2 years in third-party debt collection.
• Proven ability to manage accounts and negotiate settlements.
• Excellent verbal communication and telephone etiquette.
• Knowledge of debt collection laws and regulations.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize activities to maximize recovery.
• Maintain accurate and detailed account documentation.
• Ensure compliance with applicable laws and company policies.

Skills

Debt collection

Negotiation

Verbal communication

Bilingual English/Spanish

Skip tracing

Education

High school diploma

Tools

Skip-tracing tools

Collection software

Job description

LCS Financial Services Corporation is seeking motivated Remote Collections Specialists to join our team in a performance-driven environment. You will handle inbound/outbound calls, negotiate settlements, and use skip-tracing tools to locate borrowers while maintaining compliant, professional interactions.

The role emphasizes achieving recovery goals, working in a high-volume setting, and contributing to an equal employment opportunity environment.