Remote Third-Party Collections Specialist (Earn Commission)

LCS Financial Services Corporation; Williamstown (NJ); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Remote work

Commission

Fixed schedule (Mon–Fri)

Health insurance

Life & disability

401k

Paid holidays

DTO

Team environment

Job summary

LCS Financial Services Corporation is seeking an experienced Remote Collections Specialist to join a nationwide team and drive recovery results from home. You'll manage inbound/outbound calls, negotiate payment arrangements, and use skip-tracing tools while ensuring compliance with debt collection laws.

The role emphasizes independence, strong communication, and meeting performance goals in a remote, supportive environment.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Professional remote workspace and reliable internet.
• Must reside and work in an LCS-approved state.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' individual financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.
• Maintaining consistent communication with management and team members while working remotely.

Skills

Negotiation

Communication

Remote work

Debt collection

Bilingual

Education

High school diploma

Equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking an experienced Remote Collections Specialist to join a nationwide team and drive recovery results from home. You'll manage inbound/outbound calls, negotiate payment arrangements, and use skip-tracing tools while ensuring compliance with debt collection laws.

The role emphasizes independence, strong communication, and meeting performance goals in a remote, supportive environment.